Menedzhment Kachestva Autsorsinga V Sfere Zheleznodorozhnykh Gruzoperevozok

Rassmatrivaetsya problema sokhraneniya kachestva sistemy zheleznodorozhnykh gruzoperevozok predpriyatiy pri peredache ikh na autsorsing. Raskryvayutsya ponyatiya autsorsinga i sistemy menedzhmenta kachestva, opisany gosudarstvennye standarty v oblasti kachestva i vozmozhnost' ikh primeneniya v issleduemoy sisteme; predlozhen perechen' parametrov dlya otsenki kachestva zheleznodorozhnykh perevozok, peredavaemykh na autsorsing. Razrabotany meropriyatiya po sertifikatsii autsorsinga v sfere zheleznodorozhnykh perevozok na sootvetstvie mezhdunarodnym standartam kachestva.