This is an excellent collection of papers for which the authors, the editors and the conference organizers should be congratulated. I found valuable insights in almost every chapter, and the whole was even better than the sum of its parts. One point that was brought out by a number of authors was what the editors referred to in their introduction as `systemic awareness' - that specific attributes of the Japanese firm should not be considered in isolation, as they are all interrelated elements of a broader system. This book brings together many of these elements, and provides the reader with that vital systemic awareness.