50 Activities for Unblocking Organizational Communication

Communication is more than a passive medium for transmitting messages. It is the medium through which managers lead, direct others, harness creativity, control activities and understand the wants and needs of those who work within the organization and those who use the organization's products or services. When blockages in communication occur, they can have a far-reaching effect on an organization's performance. 50 Activities for Unblocking Organizational Communication, Volume 2 adds to Volume 1 providing increased coverage of the skills needed to communicate strategy and goals down through an organization, improve the flow of information to and from the external environment and create a positive working climate through persuasive management. Following many requests from trainers it also includes two diagnostic activities which can help identify potential blockages. A condensed form of the Audit of Communication Effectiveness (ACE) and a personalized form of the same model, the Personal Audit of Communication Effectiveness (PACE).