A Leader's Guide to Knowledge Management: Drawing on the Past to Enhance Future Performance

Unlike other knowledge management books, this one is not about the present, but rather is a guide to creating value in the future. It deals with information overload and enterprise dementia and discusses the steps in discerning what things you want to know as opposed to suggesting tactics for managing everything (the Holy Grail). It uses examples from the most successful knowledge managers from around the world and is a simple, concise guide for this complex problem all organizations face.