A Lean Leader's Guide to Effective Emails

Lean Six Sigma is a well-known collection of business improvement methods. Apply these same tools to create recipient-friendly emails.

Apply Lean principles to emails.
The toolkit for clarity - how to eliminate wasted words.
Subject lines and signatures - how to make them great.
The postcard principle - how much and how little.
Being kind with attachments - how to be a great net citizen.