Act Like an Owner

Most workers are conditioned to view themselves as one-dimensional in relation to their companyas a salesperson, or an engineer, or a manager. But imagine the possibilities if everyone in your organization started thinking and acting like entrepreneurslike owners of the business. Imagine if your employees shared the same beliefs, both in their abilities and in the purpose of your business, and focused all their energies on making that business successfulknowing that they, in turn, would become successful as well. That is the power of an ownership culture, and this book will show you how to mobilize human intellect and ingenuity for competitive advantage. Act Like an Owner is an action guide to building a culture of employee ownership within an organization. Authors Blonchek and ONeill present their business model, Act Like an Owner, which grew out of their experience building information technology service businesses. This model is a roadmap for applying todays most important management practices in a competitive, rapidly changing environment. The authors use this approach as part of their consulting practice, and are the first to detail how to implement such a program company-wide. Act Like an Owner introduces the internal franchise framework that can be used for unlocking the entrepreneurial spirit in your organization. From this book, youll learn how to define your companys operating modelthe way you choose to do businessand then extend the model to your employees. The authors then explain how to link employee behaviors to each element of business performance. They demonstrate how to focus your entire organization on a business goal while addressing employees individual needs for opportunity and growth. Youll learn how to attract and hire people with a positive, entrepreneurial attitude who can create an environment that establishes the values and behaviors you need. At the heart of the internal franchise is the ownership culture, a corporate culture built on principles and values that compel everyone in your organization to think and act like an owner of the business. The authors describe the impact of an ownership culture on an organization, illustrating how you can build equity in that culture and make it part of your companys brand identity. They explore the power of such a culture to create an environment of shared values and goals. Youll learn the formula for creating an ownership culture and putting it to work in your organization, and youll hear the perspectives of senior executives at companies currently adopting the Act Like an Owner program, including those at Aspen Systems, CACI, STAC, PSINet, and ConSonics. In addition, the authors apply the ownership culture model to one of the most pressing problems facing business today: attracting and retaining skilled workers. Filled with examples, anecdotes, and techniques, Act Like an Owner will motivate anyone trying to build a successful business that starts with people.