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Total Quality Management has become a watchword of 1990's management policy. But what is "quality"? How does it relate to education? And how can it be quantified or evaluated? This book addresses such issues and puts them into the context of the higher education system.
- Format: Inbunden
- ISBN: 9781853025396
- Antal sidor: 176
- Utgivningsdatum: 1993-12-01
- Förlag: J Kingsley Publrs.