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We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The churchs value should also be to reach, serve, and keep lives for the kingdom of God.
Whether you are a pastor concerned about the growth of your congregation and the flourishing of peoples lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, At Your Service: Taking the Next Step in Guest Services is an ideal tool for you.
includes questions for reflection and supplementary training resources for additional study.
Whether you are a pastor concerned about the growth of your congregation and the flourishing of peoples lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, At Your Service: Taking the Next Step in Guest Services is an ideal tool for you.
includes questions for reflection and supplementary training resources for additional study.
- Format: Pocket/Paperback
- ISBN: 9781546248149
- Språk: Engelska
- Antal sidor: 108
- Utgivningsdatum: 2018-08-01
- Förlag: Authorhouse