Be Exceptional

From internationally bestselling author and retired FBI agent Joe Navarro, a ground-breaking look at the five powerful principles that set exceptional individuals apart Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you.Be Exceptionaldistils a lifetime of experience into five principles that outstanding individuals live by: Self-Mastery:To lead others, you must first demonstrate that you can lead yourself. Observation:Apply the same techniques used by the FBI to quickly and accurately assess any situation. Communication:Harness the power of verbal and nonverbal interaction to persuade, motivate, and inspire. Action:Build shared purpose and lead by example. Psychological Comfort:Discover the secret ingredient of exceptional individuals. Be Exceptionalis the culmination of Joe Navarro's decades spent analysing human behaviour, conducting more than 10,000 interviews in the field, and making high-stakes behavioural assessments. Drawing upon case studies from history, compelling first-hand accounts from Navarro's FBI career, and cutting-edge science on nonverbal communication and persuasion,thisis a new type of leadership book, one that will have the power to transform for years to come.