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248 sidor
2016

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

Författare: Steve Diller, Nathan Shedroff, Sean Sauber
Format: Pocket/Paperback
ISBN: 9781933820699
Språk: Engelska
Antal sidor: 248
Utgivningsdatum: 2016-11-02
Förlag: Rosenfeld Media