bokomslag Brilliant Customer Service
Samhälle & debatt

Brilliant Customer Service

Debra Stevens

Pocket

229:-

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  • 216 sidor
  • 2010

Keep them coming back for more

 

Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. Its for anyone involved in any organisation whether you run your own business, manage people or you are a customer facing employee. It doesnt matter what your budget is, youll find lots of simple changes you can implement right now to build a highly successful customer service strategy.

BRILLIANT OUTCOMES

        Identify your customers real needs and how best to meet them

        Build trust and long term loyalty with your customers to stay ahead of the competition

        Make sure you are remembered and recommended

[ONE ENDORSEMENT TO FOLLOW]

  • Författare: Debra Stevens
  • Illustratör: Illustrations
  • Format: Pocket/Paperback
  • ISBN: 9780273738077
  • Språk: Engelska
  • Antal sidor: 216
  • Utgivningsdatum: 2010-10-28
  • Förlag: Pearson