Cancelled, Delayed, Grounded

A lot can happen in the aviation domain, and contained in this book are a just few of the "frustrating" (and unfortunately, all-too-familiar) circumstances associated with air travel that have led to some fascinating litigation. Passengers are bumped, falsely accused of assaulting ground personnel, mistakenly informed that they can't bring on board their spouse's cremated remains (which are subsequently lost in checked luggage). In the air, there are hijackings, collisions with serving carts, falling luggage, and even gunfire.