Co-production of Public Services

"This book provides an excellent guide to the current literature on co-production,with especially valuable attention to its management and evaluation. By highlightingthe lessons from co-production in the private sector, the authors givevery useful and timely new insights into how co-production can contribute topublic services and help to improve public value."- Tony Bovaird, Professor of Public Management and Policy (Emeritus),University of Birmingham, UK Coproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmentedmanner. Thus, this booksystematizesthe literature on coproduction into a comprehensive framework that tacklesactivation,managementandevaluation, illustrated through empirical examples. It adopts a multi-disciplinaryapproach,analyzingliterature streams such as public administration and policy, public management, business management, and marketing, among others.It will be invaluable reading for academics working on coproduction, public management, and business management.