Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time

The classic business communication guideupdated for smart phones, social media, and other digital platforms

communicate clearly, tactfully, and confidently in any situation, including:

• Being persuasive
• Running productive meetings
• Asking the right questions
• Coaching
• Negotiating
• Resolving conflicts
• Responding to insults
• Offering praise
• Delegating responsibilities
• Crossing cultural divides
• Networking at events

Communicate with Confidence! is . . . the clearest, most comprehensive, and most credible guide to persuasive and authentic communication available today. Dianna Booher is the master of her message and her medium. . . . After youve read it once, Im confident youll be consulting it frequently. Do not hesitate. Read it today, and put it to use immediately.
jim kouzes, coauthor of The Leadership Challenge and credibility, and The Deans Executive Fellow of Leadership, Leavey School of Business, Santa Clara University

Communicate with Confidence! is the best communication book I have seen.
ken blanchard, coauthor of The One Minute Manager and full steam ahead!

fully 85 percent of your success in life is contained in your ability to communicate effectively with other people. Communicate with Confidence! is full of proven, practical ways to get your point across quickly and stand out in every conversation. This book should be read and re-read over and over again!
brian tracy, bestselling author of How the Best Leaders Lead, goals!, and eat that frog

dianna booher produced a tremendous resource with the first edition of this bookbut im confident this new version will be a classic. well-organized, practical, comprehensive advice.
harvey mackay, author of the #1 New York Times bestseller swim with the sharks without being eaten alive