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"Communicating Effectively" shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.
Lani Arrendondo (Rio Vista, CA) presents seminars on practical skills for improved performance. Her work has been featured in publications from Success to The Wall Street Journal.
It's All About Communication. The Part Perceptions Play. Profiles and Preferences. Building Blocks of Effective Interactions. Communicating So They Get It Right. Dealing with Counterproductive Communications. Making the Most of Meetings. Steps to Successful Presentations. E-Communications. Finishing Touches.