COMMUNICATING EFFECTIVELY

Saundra Hybels teaches communication at Lock Haven University. Richard L. Weaver is a retired Professor of Interpersonal Communication at Bowling Green State University. He has written more than ten textbooks and is the recipient of BGSU’s faculty-excellence award.

• Brief ContentsContentsPrefacePart 1 Basic Principles of CommunicationChapter 1 The Communication ProcessChapter 2 Self, Perception, and CommunicationChapter 3 Verbal CommunicationChapter 4 Nonverbal CommunicationPart 2 Interpersonal CommunicationChapter 5 ListeningChapter 6 Interpersonal RelationshipsChapter 7 Evaluating and Improving RelationshipsChapter 8 Communication and Technology Part 3 Other Forms of CommunicationChapter 9 Conflict and Conflict Management Chapter 10 Intercultural Communication Chapter 11 Small-Group Participation and LeadershipPart 4 Communicating in PublicChapter 12 Getting Started and Finding Speech MaterialChapter 13 Organizing and Outlining the SpeechChapter 14 Delivering the SpeechChapter 15 Informative and Persuasive SpeechesGlossaryReferencesCreditsIndex