bokomslag Conducting the Reference Interview
Vetenskap & teknik

Conducting the Reference Interview

Catherine Sheldrick Ross Kirsti Nilsen Marie L Radford

Pocket

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Andra format:

  • 304 sidor
  • 2019
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual settingincluding email, text messaging, and social mediaas well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,
  • Författare: Catherine Sheldrick Ross, Kirsti Nilsen, Marie L Radford
  • Format: Pocket/Paperback
  • ISBN: 9780838917275
  • Språk: Engelska
  • Antal sidor: 304
  • Utgivningsdatum: 2019-02-28
  • Förlag: ALA Editions