Confessions of a Call Center Gal

A humorous look at what happens on the other side of the phone line, and a glimpse into a world we all experience but seldom bother to understand once we hang up the phone. Madison Lee is a recent college grad who plunges into the dysfunctional world of customer service. Lately, things are heating up on the phone - and elsewhere. Working at a call center has never been this garish, or this delightful.