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In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control.
- Format: Inbunden
- ISBN: 9780471288596
- Språk: Engelska
- Antal sidor: 400
- Utgivningsdatum: 1989-01-01
- Förlag: John Wiley & Sons Inc