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If you're looking for advice on how to think about, improve, and deliver a better customer experience, then this is the book for you. Organized as a series of short, easily digested and self-contained essays, it's packed with concrete examples, suggestions, and inspiring ideas. Read it straight through, or snack on it as you like.
- Format: Pocket/Paperback
- ISBN: 9781483560151
- Språk: Engelska
- Antal sidor: 250
- Utgivningsdatum: 2016-04-30
- Förlag: BookBaby