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Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, Business and Information Technology School - The Entrepreneurial University Iserlohn, language: English, abstract: The goal of this essay is to demonstrate the importance of complaint management for professional sports organizations. There also should be set out proposals for the implementation of such a management in sport organizations. A further objective is to present a complaint management process for sport clubs.
- Format: Pocket/Paperback
- ISBN: 9783640849260
- Språk: Engelska
- Antal sidor: 46
- Utgivningsdatum: 2011-03-02
- Förlag: Grin Verlag