Defining Needs and Managing Performance of Installation Support Contracts: MR-1812-AF 1

Samhälle & debatt

Defining Needs and Managing Performance of Installation Support Contracts: MR-1812-AF

Laura H Baldwin • Sarah Hunter

Pocket

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47 sidor
2004

Describes best commercial practices for purchasing services that are analogous to services the Air Force purchases to support its installations The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexible contract can be of value.

Författare: Laura H Baldwin, Sarah Hunter
Format: Pocket/Paperback
ISBN: 9780833034953
Språk: Engelska
Antal sidor: 47
Utgivningsdatum: 2004-07-01
Förlag: RAND