bokomslag Defining Needs and Managing Performance of Installation Support Contracts: MR-1812-AF
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Defining Needs and Managing Performance of Installation Support Contracts: MR-1812-AF

Laura H Baldwin Sarah Hunter

Pocket

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  • 47 sidor
  • 2004
Describes best commercial practices for purchasing services that are analogous to services the Air Force purchases to support its installations The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexible contract can be of value.
  • Författare: Laura H Baldwin, Sarah Hunter
  • Format: Pocket/Paperback
  • ISBN: 9780833034953
  • Språk: Engelska
  • Antal sidor: 47
  • Utgivningsdatum: 2004-07-01
  • Förlag: RAND