729:-
Uppskattad leveranstid 3-8 arbetsdagar
Fri frakt för medlemmar vid köp för minst 249:-
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.
- Format: Pocket/Paperback
- ISBN: 9780738201627
- Språk: Engelska
- Antal sidor: 336
- Utgivningsdatum: 2000-01-01
- Förlag: Perseus Books