Developing Staff Competencies for Supporting People with Developmental Disabilities

Formerly titled Staff Development in Mental Retardation Services: A Practical Handbook, this second edition, in an easier-to-use format, gives service providers helpful strategies for increasing effectiveness and maintaining well-being while working in the rewarding yet challenging field of human services. Filled with answers to pertinent questions about service development, delivery, and assessment, this intuitive guide also offers guidelines for working with families, coping with stress and burnout, and enhancing service management and quality.