Enhancing the Volunteer Experience

New Insights on Strengthening Volunteer Participation, Learning, and Commitment

Häftad, Engelska, 2010

459 kr

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For many organizations, recruiting and maintaining a core group of dedicated volunteers spells the difference between success and failure. But very little research has been done to find out what motivates people to volunteer, how to recruit volunteers, and how to nurture their dedication. Enhancing the Volunteer Experience reveals, from the perspective of the volunteer, how management can foster – or impede – the growth of high-quality, long-lived volunteer programs, and how to ensure that volunteering remains a dynamic force that generates social change. Drawing on a four-year study of volunteers in a variety of fields and extensive interviews with 180 people, Ilsey provides nonprofit managers with the insights, skills, and strategies they need to recruit and retain committed volunteers, and to make the volunteer experience rich, rewarding, and productive.

Produktinformation

Utgivningsdatum2010-01-12
Mått156 x 234 x 11 mm
Vikt281 g
FormatHäftad
SpråkEngelska
Antal sidor194
FörlagJohn Wiley & Sons Inc
ISBN9780470631294

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Preface xi The Author xix1. Introduction Redefining Voluntary Action 1Part One Understanding the Volunteers Point of View 132. Volunteers Motivation Myths and Realities 153. Understanding Volunteer Commitment 334. The Importance of Learning Through Voluntary Actions 47Part Two: Factors That Shape the Quality of the Volunteer Experience 735. The Organizational and Social Context of the Volunteer Experience 756. How Common Management Practices Affect Volunteers: Recruitment, Screening, Training, Task Assignments and Supervision 90Part Three: Using Volunteer Insights to Strengthen Voluntary Programs 1137. Balancing Organizational, Staff, and Volunteer Needs 1158. Building Programs that Include Volunteer Participation, Commitment, and Learning 127Appendix A: Descriptions of the Organizations Included in the Study 141Appendix B: Report on the Research Techniques 153References 161Index 166