Examination of Bureaucratic Performance of SA Local Government

This book has explored the determinants of bureaucratic performance of South Africa's local government with specific reference to Limpopo local government by using a qualitative research approach and methods (i.e. interviews, observations, focus group discussions, questionnaire and document review). A multiple qualitative case study approach, consisting of five municipalities (i.e. Capricorn and Waterberg District Municipalities, and Fetakgomo, Greater Tubatse and Greater Tzaneen Local Municipalities) was applied. This multiple case study approach assisted in enhancing the validity and reliability as well as replication of the study results to the entire system of Limpopo local government. Both purposive and random sampling techniques were used to sample the above mentioned five case studies and select the research participants. The added value of this book is, of course, the new dimension it has suggested such as theory of bureaucracy and the principal-agent model to explore and analyse the determinants of municipal bureaucratic performance in Limpopo Province.