Handbook of Human Factors Testing and Evaluation

Human factors test and evaluation (HFTE) is the principal means of ensuring that systems and products will be effective and usable before they are placed in the hands of the using public. Hence, HFTE has a significant impact on the system development process, while remaining more or less inconspicuous to the using public. It measures and characterizes the interaction of human-system components, hardware, software, procedures, and humans, in terms of performance (effectiveness) and user satisfaction (suitability). This book explains how those interactions are measured and characterized, and how the results are conveyed to others in the system development process. An essential reference for human factors professionals and students alike, this volume provides up-to-date, comprehensive coverage of all aspects of HFTE. Its editors and contributors are distinguished practitioners with a wealth of experience in this important field.