bokomslag Hotel and Hospitality English
Skönlitteratur

Hotel and Hospitality English

Mike Seymour

Häftad

319:-

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Uppskattad leveranstid 5-10 arbetsdagar

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  • 160 sidor
  • 2012
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The online audio provides valuable listening practice to accompany each unit.
  • Författare: Mike Seymour
  • Format: Häftad
  • ISBN: 9780007431984
  • Språk: Engelska
  • Antal sidor: 160
  • Utgivningsdatum: 2012-01-05
  • Förlag: Collins