bokomslag Improving Healthcare & Retail Customer Experiences
Samhälle & debatt

Improving Healthcare & Retail Customer Experiences

Theresa M Gargano-Adamski

Häftad

259:-

Funktionen begränsas av dina webbläsarinställningar (t.ex. privat läge).

Uppskattad leveranstid 5-10 arbetsdagar

Fri frakt för medlemmar vid köp för minst 249:-

  • 122 sidor
  • 2020
When customers are disappointed with a product or service at any touchpoint along their journey, they tend to tell more people about their experience than when they are pleased. This refreshingly candid book offers easy-to-implement ways that managers of healthcare and retail organizations can delight their customers. If managers accomplish this "Job 1" task, their customers will not only return, but will also become ambassadors of that product or service.

  • Författare: Theresa M Gargano-Adamski
  • Format: Häftad
  • ISBN: 9780578729831
  • Språk: Engelska
  • Antal sidor: 122
  • Utgivningsdatum: 2020-09-01
  • Förlag: Theresa M. Gargano-Adamski