Information Technology Performance

There is a lot of misunderstanding in the IT field about performance, and there is typically no "performance class" in today's undergraduate curricula. Using his decade-long experience explaining performance to nontechnical people at IBM and as an independent consultant, author Joe Temple presents in Information Technology Performance the fundamentals without all the rigor of queuing theory, signal analysis, and control theory.

Perfect for students and teachers of computer sciences (CS, IS, IT) and computer engineering Information Technology Performance creates a narrative from the ground up-defining performance and then diving into scaling, tandem operations, workload modeling, and transient behavior before finishing with performance architecture-all the while avoiding advanced mathematics so that the concepts can be better grasped by students at all levels of study.