IT Strategy and Management

IT Strategy and Management, in its third edition, has now become an essential compendium for management and technical students joining the workforce, and the young managers who are already in the business world. This is simply because businesses are becoming increasingly global, and they need a well laid out IT strategy and well-orchestrated IT management to meet increasing customer expectations and international competition. This concise yet comprehensive edition is designed to suit the needs of the students of MBA/PGDM/B.Tech/MCA and MSc (IT) for a course/paper on IT Strategy and Management. This textbook aims to equip students with IT strategy, planning and management with latest management frameworks, researched principles and proven best practices. It gives an in-depth study of managing IT as a strategic resource, and explains how to prepare an effective plan for implementing IT strategy. It further covers the complete life cycle of IT management covering IT projects and program management, IT service management, planning and measuring returns from IT investment, and management of IT led change in the organization. In addition, it has a complete chapter on computer ethics, IPR management, and Indian cyber laws dealing with cybercrime. Several case studies having an Indian context are added along with the multiple choice questions, wide references and bibliography making this book further useful.