ITIL V3: A Pocket Guide 1
bokomslag ITIL V3: A Pocket Guide
Data & IT

ITIL V3: A Pocket Guide

Jan Van Bon • Arjen De Jong • Axel Kolthof • Mike Pieper • Ruby Tjassing

Pocket

349:-

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  • 166 sidor
  • 2008
This Pocket Guide is a concise summary of ITIL V 3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the lifecycle approach?
  • Författare: Jan Van Bon, Arjen De Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing
  • Format: Pocket/Paperback
  • ISBN: 9789087531027
  • Språk: Engelska
  • Antal sidor: 166
  • Utgivningsdatum: 2008-01-01
  • Förlag: VAN HAREN PUBLISHING

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