Knowledge Management Action Plan 2021-2025

The publication discusses how the Knowledge Management Action Plan (KMAP) 20212025 connects ADB-wide reforms to improve how knowledge is managed across its business processes and operations. The KMAP strengthens ADB's ability to better deliver tailored knowledge solutions, together with financing, to developing member countries. It emphasizes increasing collaboration, improving the quality and efficiency of knowledge services, making knowledge work more attractive, and using a country-focused approachall of which contribute to ADB's value addition, boost client satisfaction, and bolster ADB's role as a trusted knowledge provider.