Leaders Don't Have to Yell

From the Introduction:

Very few people have had the opportunity to walk the path that my life has taken. Very few people have risen to the position of responsibility that my professional life has provided me. As a result, I have seen things that only a few people have seen; I have had experiences that only a few people have had; and I have perspectives that only a few people have. Until now, the stories about the things I have seen, the experiences I have had and my perspectives on issues have been shared with only a relatively small group of people.

I have learned from my victories and my defeats. I have learned in the secure times and in the uncertain times. I have learned from the praise and the appreciation, and I have also learned from the resistance and the criticisms. Above all, I have learned how to live with and work with people, and how to lead people gracefully through normal and difficult times.

While my stories and perspectives are mainly from the world of football, I hope that the lessons and the inspiration they provide will be useful to footballers, coaches, and administrators, as well as to those who have little or no interest in football.