Leadership and Management: Theory and Practice

Kris Cole has held significant management and human resources positions in the engineering, oil, food and education industries. She has created and led management training programs and helped organisations in all sectors in Australia, New Zealand and South-East Asia to improve their workplace effectiveness, performance and productivity. Jill Noble is an experienced facilitator, author, coach and trainer with over 20 years of international experience in HR, business and in consulting. Her primary focus is personal, professional and career development with new managers, team leaders and leadership groups. Jill has worked with a diverse range of teams and organisations including CAE, Box Hill TAFE, Holmesglen TAFE, Swinburne Professional, City of Greater Bendigo, City of Wellington, Toyota Boshoku, Melbourne Airport, and Melbourne Water. Jill is a keynote speaker and published author of three books which were written for audiences in South Africa, Germany, Sweden and the UK. Jill has also developed content, assessments and facilitated VET qualifications including the Cert IV in Training and Assessment and Cert IV in Career Development and is a currently VET assessor for Swinburne Professional. Tim Rule is currently an instructional designer at Swinburne Online, and has previously written learner guides and assessments for RTOs in diverse qualifications. His specialist teaching areas in the VET sector include Business, Business Administration and Management. Kim Slingo has led teams successfully in office and retail environments before transitioning her leadership and management experience to the vocational education & training sector, applying her leadership experience and innovative mindset to create and deliver bespoke training solutions to assist individuals and organisations reach their full potential. Billy Worth has worked in business management and ownership globally in a number of industries, including entertainment, hospitality, film-making and tertiary education. He has created learning and assessment resources and end-to-end training solutions for the Australian Tertiary sector for the past fifteen years, and his qualifications are in Hospitality Management, Retail Management, Leadership and Management, Training and Assessment, and Training Design and Development.

• Part 1 Understanding your organisation1. The changing world of work2. The internal environment3. The formal organisation4. The informal organisationPart 2 Managing yourself5. Strengthening your personal skills6. Communicating with influence7. Presenting information and negotiating persuasively8. Building effective working relationships9. Managing your personal productivityPart 3 Leading and managing others10. Understanding leadership11. Understanding engagement motivation and retention12. Assigning work and delegating duties13. Building productive work teams14. Leading today's teams15. Providing formal and informal performance guidance16. Managing underperformancePart 4 Managing operations17. Managing budgets and financial plans18. Providing quality and engaging with customers19. Increasing performance and productivity with the five keys, continuous improvement and innovation20. Developing, managing and monitoring operational plans21. Planning and managing projects 22. Identifying and managing risks23. Managing for sustainability24. introducing and leading changePart 5 Workplace practice25. Leading and attending meetings26. Solving problems and making decisions27. Using systematic, analytical tools and techniques28. Recruiting and inducting and onboarding employees29. Encouraging a learning environment and developing employees30. Ensuring a safe and healthy workplace31. Managing for psychological safety and well being32. Moving from diversity to inclusion