Managing Customer Service 1
bokomslag Managing Customer Service
Samhälle & debatt

Managing Customer Service

Institute Of Leadership & Management

Pocket

709:-

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  • 106 sidor
  • 2007
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).
  • Författare: Institute Of Leadership & Management
  • Format: Pocket/Paperback
  • ISBN: 9780080464190
  • Språk: Engelska
  • Antal sidor: 106
  • Utgivningsdatum: 2007-04-27
  • Förlag: Taylor & Francis Ltd

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