Microcomputers in Public Policy

This book presents a series of perspectives on the use of automation in the formulation and execution of public policy initiatives in developing nations. The focus is the use of the most pervasive new automation technology in the developed world-the microcomputer-as it is introduced and used in countries whose public and private sectors are just beginning to select appropriate automation methodologies. A broad range of topics is examined, including specific system development methods, appropriateness of hardware and software, painful lessons learned, successful training techniques and methods for reducing the fear associated with computer technology. There is also a section recommending Technology Sharing Organizations, quick, efficient groups whose sole purpose is to operationalize good systems techniques and implementation planning and deliver the results in months, instead of the tragically typical delay of years or more. A surprising idea this book presents is that the best strategy for sucessful computer-based automation in developed countries is less money and more planning; that is, a carefully focused plan of training and detailed analysis long before programming and machine issues are considered. This stitch in time approach has often resulted in dramatic reductions in cost and delays in the developed world and should be used in developing nations as well.