Mine the Gaps

Poor logistics processes can result in product recalls, shipping errors, delays, and damages, high transportation costs, and unhappy customers. Yet these are common problems that can all be prevented with effective process design and execution. In Mine the Gaps, Steve Clarke shows you how to uncover and address the critical gaps in your Life Science supply chain and build long-term capability. Based on years of frontline experience, Clarke's strategic approach reveals how and when to use the most powerful tools from multiple disciplines that will have the greatest positive impact on your organization. Too often businesses waste time on scorecards, dashboards, and analytics that provide them with little or no insight. Clarke reveals how to leverage readily available data that will result in quick wins and select relevant metrics that are actionable and drive better business decisions. He reviews the 7 process redesign principles that will transform how work gets done, highlights the pitfalls to avoid, and guides you on how to develop a realistic road map tailored to your specific needs. He includes a full case study that illustrates his strategy step-by-step to transform the on-time delivery performance of two life science clients. Process improvement and operational innovation lead to better results. Mine the Gaps offers a powerful framework to achieve supply chain excellence and organizational success.