bokomslag Operations Management in the Hospitality Industry
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Operations Management in the Hospitality Industry

Peter Szende Alec N Dalton Michelle Yoo

Inbunden

1519:-

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Uppskattad leveranstid 5-10 arbetsdagar

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  • 280 sidor
  • 2021
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization. This book spans a breadth of topics critical to today's operations leaders. Each topic surveys key theories, frameworks, and industry examples, with additional depth achieved through engaging learning features. Uniquely, the book is set out in standalone chapters that can be digested individually or together; allowing flexibility for instructors and readers seeking to learn specific subject matter. Whether a student preparing for their career, or a professional seeking tools, readers will gain valuable knowledge from Operations Management in the Hospitality Industry.
  • Författare: Peter Szende, Alec N Dalton, Michelle Yoo
  • Format: Inbunden
  • ISBN: 9781838675424
  • Språk: Engelska
  • Antal sidor: 280
  • Utgivningsdatum: 2021-06-10
  • Förlag: Emerald Publishing Limited