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Overcoming the Customer Service Syndrome: How to Achieve AND Sustain High Customer Satisfaction
Galen R Collins
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After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the ga
- Format: Pocket/Paperback
- ISBN: 9781524929909
- Språk: Engelska
- Antal sidor: 277
- Utgivningsdatum: 2019-03-30
- Förlag: Kendall/Hunt Publishing Co ,U.S.