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Pocket
Performance Measurement with the Balanced Scorecard
Stefano Biazzo • Patrizia Garengo
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Uppskattad leveranstid 7-12 arbetsdagar
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Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a management dashboard to serve as a navigational aid. A dashboard to show with as few distortions as possible the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
- Illustratör: 18 schwarz-weiße und 41 farbige Abbildungen
- Format: Pocket/Paperback
- ISBN: 9783642247606
- Språk: Engelska
- Antal sidor: 133
- Utgivningsdatum: 2012-01-05
- Förlag: Springer-Verlag Berlin and Heidelberg GmbH & Co. K