Performance Measurement

Performance Measurement is the first in a new series of an ongoing effort by the Institute of Medicine (IOM) to improve health care quality. Performance Measurement offers a comprehensive review of available measures and introduces a new framework to examine these measures against the six aims of the health care system: health care should be safe, effective, patient-centered, timely, efficient, and equitable. This new book also addresses the gaps in performance measurement and introduces the need for measures that are longitudinal, comprehensive, population-based, and patient-centered. This book is directed toward all concerned with improving the quality and performance of the nation's health care system in its multiple dimensions and in both the public and private sectors.Table of Contents Front Matter Executive Summary 1 Introduction 2 Current and Future State of Performance Measurement and Reporting 3 Achieving a National System for Performance Measurement and Reporting 4 Moving Forward: What Should Be Measured? 5 Research Agenda Appendix A Glossary Appendix B National Organizations Involved in Performance Measurement Appendix C Case Studies Appendix D Ten Design Principles Appendix E Methodology and Analytic Frameworks Appendix F Commissioned Paper: Improving the Quality of Quality Measurement--John D. Birkmeyer, Eve A. Kerr, and Justin B. Dimick Appendix G Starter Set of Measures Appendix H Commissioned Paper: Efficiency/Value-Based Measures for Services, Defined Populations, Acute Episodes, and Chronic Conditions--Kyle L. Grazier Appendix I Commissioned Paper: Transitional Care Performance Measurement--Eric A. Coleman Appendix J Commissioned Paper: Palliative Care/End-of-Life Measures--Sydney Dy and Joanne Lynn Appendix K Biographical Sketches Index