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Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
- Format: Inbunden
- ISBN: 9781847427601
- Språk: Engelska
- Antal sidor: 216
- Utgivningsdatum: 2011-07-26
- Förlag: Policy Press