Planning and Evaluating Human Services Programs

This book will guide the human services practitioner to effectively engage in the four phases of the
process of program planning and evaluation:

Clarififi cation: Identify the target population for a program, identify their priority needs, and place
those needs into a relevant context.

Design: Determine the program in terms of purpose, goals, components, personnel, and
budget.

Implementation: Monitor the manner in which the program is being implemented and make
necessary adjustments.

Evaluation: Make evaluative judgments about who was provided the program, how the
program was implemented, and what benefifi ts accrued to program participants.