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Gives advice on how to respond to 50 different types of behaviour which can make people's lives sheer misery. The problems are listed alphabetically from the abdicator to the worrier and include the bureaucratic, the flippant, the kowtower, the manipulator, the sarcastic, the vague.
- Format: Pocket/Paperback
- ISBN: 9780852924952
- Språk: Engelska
- Antal sidor: 176
- Utgivningsdatum: 1992-01-01
- Förlag: McGraw Hill / Europe, Middle East & Africa