Rethinking Workplace Learning and Development

Cognizant of the complexity and uncertainty that characterizes our post-pandemic world, this book highlights how learning and development needs to be wired into the culture of a business. Karen E. Watkins and Victoria J. Marsick extend the vision of learning and development to embrace a full range of learning interventions, considering what it means to change the culture of an organization into a learning-rich environment. Examining current practice and cutting-edge research in the field, the authors investigate how and why learning and development is evolving. Featuring case examples and vignettes of workplace learning and development at key global organizations including Pepsico, IBM, Unilever, Bank of America, and ESPN/Disney, the book explores alternative approaches to workplace learning. The authors delve into the hidden curriculum of informal and incidental learning, team learning, and the changing dimensions of learning organizations, ultimately mapping out how the L&D function can aid the progression of organizations. Rethinking Workplace Learning and Development will be of value to students and faculty in academic programs for workplace learning and development as well as those in business and human resource management. Its practical insights on how to best design, support and sustain L&D in the workplace will also benefit practitioners, managers and leaders of learning and development.