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A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio
- Format: Inbunden
- ISBN: 9780824783280
- Språk: Engelska
- Antal sidor: 192
- Utgivningsdatum: 1990-01-01
- Förlag: CRC Press Inc