S5000F, International specification for in-service data feedback, Issue 3.0 (Part 1/2)

Important: Due to its size, this specification is broken down into two parts. This book is Part 1 of the specification.

S5000F - International specification for in-service data feedback, describes a structured way to share information between different stakeholders regarding a product or service during the in-service phase. The information is transferred using an XML schema that is interoperable with the other S-Series IPS specifications. The exchange is multidirectional, and the direction may vary depending on contractual arrangements.

Collection of in-service data has many purposes and is one of the most important functions of in-service support. It enables fleet managers, support managers and manufacturers to perform a thorough analysis of the operational and support performance of a complex product and organize complex services; it also allows authorities to confirm that adherence to current regulations is complied with.

The overall aim to be achieved through in-service data feedback is the increase of fleet availability and optimization of support and product effectiveness. In addition, the in-service data feedback information is a firm requirement by Industry to agree to and manage in-service contracts and to fulfill their obligations with regard to product liability.

Note that though the S5000F specification is mainly intended to provide on product support in-service issues, that does not mean that its use is restricted to this sole purpose. The smallest known S5000F implementation (with only four data elements) is a reporting on tolerances for manufacturing quality control. It is also the only currently known international specification that allows to report environmental, site location or export control information, as well as on many other aspects that no other specification covers. Given that it is product neutral, it is used for land, sea and aerospace applications, both for military and civilian projects.

S5000F is fully interoperable with the rest of the S-Series of integrated product support (IPS) specifications, and therefore provides a key feature for a full integrated life-cycle support.