Soft Skills for the Workplace

The third edition of Soft Skills for the Workplace is an overview of basic behaviors, etiquette, and protocol that a career-minded person needs in order to communicate effectively as a professional. Soft skills are the employability skills that help an individual find a job, perform well in the workplace, and gain success in a job or career. In today's workplace, employers look for people who have the job-specific skills to perform on the job as well as the expertise to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment.

Soft Skills for the Workplace presents career-readiness skills requested by today's employers. By studying this text, you will learn how to build a foundation for career and personal success.