Supervision and Leadership in Tourism and Hospitality 1

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Supervision and Leadership in Tourism and Hospitality

Lynn Van Der Wagen • Christine Davies

Pocket

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188 sidor
2000

A guide to all aspects of leadership, for any student who wants to become a supervisor or manager in the tourism and hospitality industry. The main focus is on managing workplace operations. Emphasis is also placed on the management of staff, including job design, selection and training, and monitoring workplace performance. The book also deals with policies and procedures in detail, including occupational health and safety.

Författare: Lynn Van Der Wagen, Christine Davies
Illustratör: 30 Abb
Format: Pocket/Paperback
ISBN: 9780304706860
Språk: Engelska
Antal sidor: 188
Utgivningsdatum: 2000-02-01
Förlag: Cengage Learning EMEA